I opened a suspicious file
After opening an exe, zip, scr, msi, or similar file
Check the device and email account too
Recovering only the social account may leave the original cause in place and allow another compromise.
- 1Preserve the details
Record the notification, URL, sender, time, and actions you took with screenshots or notes.
- 2Secure the account from a trusted device
Change the password, log out all sessions, and review 2FA and recovery methods.
- 3Review connected access and devices
Check OAuth apps, bots, browser extensions, installed software, and download history.
- 4Warn affected people
Tell contacts and administrators not to trust unexpected messages sent from your account.